Project performance management (KPI)

Without agreed indicators, reporting stays narrative. We define KPIs, measurement methods and owners, consolidate the data and keep a dashboard the client can use for decisions.

Fees are discussed individually, based on the project and the client’s needs. There is no standard rate published on the site.

What is delivered

  • Setting key performance indicators (KPI)
  • Setting measurement methods
  • Setting data sources and owners
  • Collecting and consolidating performance information
  • Checking managerial coherence of the data
  • Comparing actual performance with baselines
  • Analysing variances and trends
  • Forecasting final outcomes
  • Identifying thresholds that have been exceeded
  • Recommending corrective and preventive actions
  • Monitoring implementation of actions
  • Reporting performance to the client
  • Organising periodic performance reviews
  • Escalating exceptions
  • Maintaining an integrated dashboard

What follows is the service catalogue. On each project we decide together what is delivered, at what intensity and for how long.

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